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Fact Sheet
Corporate Headquarters
Softlinx, Inc.
Forest Ridge Office Park
85 Rangeway Road, Bldg 1
North Billerica, MA 01862 USA
Phone: +1.978.439.0100, Fax: +1.978.439.0022
Web: www.softlinx.com
Company Background
Softlinx has provided innovative IP-based, network fax server and software solutions to major
corporations worldwide and both local and federal government customers since 1993. Softlinx' award-winning ReplixFax product line helped its customers to
benefit from increased productivity and cost savings.
Softlinx today continues its core strength in electronic document delivery solutions, and
provides full scope of enterprise content management solutions in partnership with industry leading vendors
such as Oracle, Kofax and IBM.
Softlinx solutions enable intelligent capture, delivery, and fast integration of
paper-based and electronic information into existing systems and business processes.
Softlinx customers benefit from fast, quantifiable return-on-investment (ROI) by improving
business efficiencies and eliminating costs associated with manual efforts of handling
unstructured document information.
Products and Services
Network Fax - ReplixFax
ReplixFax is a highly reliable and scalable, network fax server platform
based on three-tier, distributed architecture. The ReplixFax system is ideally suited for
a large scale deployment of email-to-fax, production fax, Fax over IP (FOIP) and mission-critical back-office
fax server applications.
With comprehensive features, support of both Windows and Unix users and integration toolkits that
automates business communication processes across the network,
ReplixFax fax server has been the fax server choice of many corporations worldwide.
The system consists of server software running on Windows, Sun Solaris and Linux (Red Hat) platforms,
intelligent modem gateway (IMG) supporting analog and digital fax/voice boards,
and client software for Lotus Notes Mail, Microsoft Exchange Mail and Windows desktop users.
Electronic Document Delivery - DocuRouter
DocuRouter is a rule-based document routing engine that allows users to
electronically capture, process and deliver documents between different business applications
using user-configurable routing rules.
Source and Destination Document Connectors allow automated exchange of critical business
information between business applications to meet the customer's document automation needs.
DocuRouter benefits include elimination of manual errors and delays, cost savings from less paperwork and
manual efforts, and increased productivity due to faster response, improved accuracy and quality of service.
Oracle Enterprise Content Management
Oracle Enterprise Content Management is the industry's most unified enterprise content management platform
that enables its customers to leverage industry-leading document management, Web content management,
digital asset management, and records management functionality.
Building a strategic enterprise content management infrastructure for content and applications helps
corporations reduce costs, easily share content across the enterprise, minimize risk, automate expensive,
time-intensive and manual processes, and consolidate multiple Web sites onto a single platform.
Softlinx, as an Oracle OPN partner, specializes in enterprise content management consulting and implementation services
based on the Oracle ECM technology.
Consulting/Professional Services
Softlinx Consulting Team has the knowledge, skills and experience to help define, recommend and implement
solutions that solve enterprise fax automation, document management and enterprise messaging business problems.
Our Consulting Team of experienced information management professionals can assist you in gaining control of the
unmanaged information in your enterprise, department or business function.
The Softlinx Professional Services organization augments our core products and technologies to provide
customization as required to meet specific business objectives.
Competitive Advantages
Softlinx’ products and technologies offer quick, quantifiable return on investment (ROI).
Our enterprise-ready products are scalable, easy for IT administrators to deploy and manage, and easy for business personnel to use. Combined with tailored support programs and strong professional services capability, Softlinx offers a one-stop, single vendor solution for document capture, processing and delivery across multiple channels (fax, e-mail, web). Our customers benefit from reduced system management overhead, cost savings from single vendor source, and efficiency from a customized support and services programs.
Customers
Softlinx’ customers include many Fortune 1000 companies worldwide in financial services, telecommunications, high-tech, health care, insurance, manufacturing, and pharmaceutical industries. Our customers include IBM, Edward Jones, HP, State Street Bank and Trust, Agilent Technologies, New York Times, Brown & Williamson, HSBC, Amadeus, Fireman’s Fund, USDA, Cleveland Clinic, Siemens, New York Times, Philip Morris, Lazard Freres, IKON, Knight Securities, Porsche, and Fleet Bank.
Partners
Softlinx partnerships include a select group of systems integrators, technology partners, and resellers. Our technology partners and platform vendor alliances enable Softlinx to offer "best-of-breed" industry components to our customers. Softlinx also partners with international resellers in Europe, Asia Pacific and Americas who resell Softlinx products and provide local support to their customers.
Sales
Softlinx products are available directly from us and through a global network of resellers. For inquires on your local resellers, please contact Softlinx sales at sales@softlinx.com.
Affiliation and Certifications
NEMSDC certified minority owned and managed company
GSA - Contract Number GS-35F-0043S, FSC Group 7030 (IT Software and Professional Services)
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