Fact Sheet

Corporate Headquarters

  • Softlinx, Inc.
  • 85 Rangeway Road, Bldg. One
  • North Billerica, MA 01862 USA
  • Phone: +1.978.439.0100, Fax: +1.978.439.0022
  • Web: www.softlinx.com

Company Background

Founded in 1993 by Dr. Hikyu Lee, Softlinx provides industry-leading IP-based, network fax server and software solutions to major global corporations, non-profit organizations and government agencies. The company’s award-winning ReplixFax product line has been deployed by the world’s leading companies to reduce costs, improve productivity and enhance communications and document delivery of business-critical information.

Today, Softlinx continues to lead as a world-class provider of fax automation and document delivery solutions and services to help companies leverage the most advanced technology to achieve maximum results.

As an Oracle OPN Platinum Level Partner, Softlinx provides unsurpassed Oracle-based Enterprise Content Management (ECM) solutions to Fortune 1000 corporations around the world. Partnerships with industry leading vendors such as Dialogic, Oracle and IBM enables Softlinx to provide a full scope of innovative IT solutions to meet our client's business fax communications and enterprise content management solutions needs.

Products and Services

  • Fax over IP (FoIP) Fax Server and IP Fax Messaging Gateways
  • ReplixFax is a robust and scalable IP Fax server platform that supports software-only Fax over IP (FoIP), "out-of-the-box" Fax Server Clustering and Fax Server Virtualization to deliver most reliable, high performance enterprise fax solution in the market. The ReplixFax system is ideally suited for a large scale deployment of Fax over IP (FoIP), Email-to-Fax, Production Fax and mission-critical back-office fax server applications.

    Softlinx' ReplixFax fax server provides comprehensive features, support of multiple platforms--Windows, Linux and Solaris, and fax API toolkits. The ReplixFax solution has been the fax server choice of among leading organizations and corporations worldwide.

    Softlinx' ReplixFax T.37/T.38 Fax Gateway is specifically designed to add IP fax messaging capabilities to leading communications vendor's IP-based Unified Messaging Systems. It enables centralized management of all fax messaging services to integrate into an enterprise wide unified communications infrastructure. The ReplixFax T.37/T.38 Fax Gateway is a scalable and high performance IP fax messaging gateway and runs on both Sun Solaris and Linux OS environments, ensuring maximum reliability and efficiency.

  • Oracle Universal Content Management (UCM) and Add-on Solutions
  • Oracle Universal Content Management (UCM) is the industry's most unified enterprise content management platform that enables companies to leverage its market-leading Document Management, Web Content Management, Digital Asset Management and Records Management modules. Building a strategic enterprise content management infrastructure for content and applications helps corporations reduce costs, easily share content across the enterprise, minimize risk, automate expensive, time-intensive and manual processes, and consolidate multiple Web sites onto a single platform.

    As an Oracle OPN Platinum Level Partner, Softlinx resells Oracle UCM and Enterprise 2.0 Fusion Middleware products, and provides Oracle UCM Consulting, Implementation and Outsourced Application Management Services to Fortune 1000 corporations and government organizations. In addition Softlinx develops and markets Oracle UCM Add-on solutions to extend the capabilities and value of Oracle UCM platform.

  • Hosted Fax Services
  • Softlinx offers Hosted Fax services to organizations that prefer to outsource fax messaging in lieu of on-premise deployment. Companies gain from all the productivity benefits of fax automation without upfront capital expenditure and recurring expenses as well as IT staff overhead.

    Softlinx' Fax-to-Data service enables customers to automatically extract business-critical information from received fax or image documents, and feed it into their business applications to automate document workflow and streamline business processes. By outsourcing, companies are able to reap all the productivity benefits without incurring upfront capital investment or training expenses.

  • Oracle UCM Consulting, Implementation and Outsourced Application Management Services
  • Softlinx provides Oracle Universal Content Management (UCM) Consulting Services for leading organizations to better manage their enterprise content and information assets. As an Oracle OPN Platinum Level Partner, Softlinx delivers a cost-effective, one-stop Oracle UCM Implementation Service with expertise on all core UCM modules, business application integration and custom UCM component development. Softlinx applies market-proven project delivery methodology to ensure quality and timely delivery. Softlinx also offers Outsourced UCM Application Management Services to its client, where Softlinx consultant staff manages routine UCM administration, custom enhancements and upkeeping of the client's Oracle UCM system.

    Competitive Advantages

    Softlinx’ products and technologies offer fast, reliable and high-performance solutions to help companies get the most out of their business investments. Our proven solutions have been used by the world’s leading companies for more than 15 years to achieve maximum productivity, efficiency and cost savings.

    Combined with tailored customer support programs and unparalleled professional services, Softlinx offers a one-stop solution for all of your IP fax messaging and enterprise content management solutions needs. Our partnerships with industry-leading technology providers ensures that we continue to extend our core solutions and provide new opportunities for customers to maximize their return on investment (ROI) on both Softlinx and partner solutions.

    Customers

    Softlinx has deployed enterprise fax and document delivery solutions to thousands of successful global organizations that span a wide-range of industries, including financial services, high-tech, telecommunications, healthcare, pharmaceutical, insurance and manufacturing, and geographic regions covering North and South America, Europe, Asia, Australia, Middle East and Africa.

    Partners and Certifications

    Softlinx is committed to developing innovation through its partnerships with industry-leading systems integrators, technology partners, and resellers. Our technology partners and platform vendor alliances enable Softlinx to offer best-of-breed industry components to our customers. Softlinx also partners with international resellers in Europe, Middle East, Asia Pacific, Africa and Americas who resell our products and provide on-site customer support to their customers.

    Softlinx is a GSA Contract Approved Vendor, NY State IT Supplier Approved Vendor and Certified Minority Business.

    Sales

    Softlinx products are sold directly to major organizations in North America, and distributed through a global network of resellers for international customers. For inquires on local resellers, contact Softlinx sales at sales@softlinx.com.