Huawei Symantec: Professional Services & Customer Support

Customer Support

HS Care Gold® Service is Huawei Symantec's premier service program. Designed specifically to suit the demands of customers seeking industry-leading responsiveness and exceptional coverage.

HS Care Silver® Service strikes the perfect balance between responsive support and affordability. Huawei Symantec's service engineers created the HS Care Silver® Service program to meet the needs of all but the most demanding customer or storage environment.

With anytime access to powerful online resources, such as maintenance software, updates and patches, HS Care Standard® Service is the perfect choice for IT managers making the most of tight service budgets.

Professional Services

To speed your implementation, our Installation Service brings the expertise and experience of Huawei Symantec field engineering to efficiently and cost effectively install network your products.

Based on a proven track record of successful implementations, our Software Configuration Service helps you configure your equipment in a timely and cost-efficient manner.