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Products: Enterprise Fax

ReplixFax for Unix

Selected by State Street Bank & Trust, Edward Jones, New York Times, Deutsche Bank and many other Fortune 1000 corporations worldwide, ReplixFax for Unix is an ideal platform for both large enterprises and service providers to run mission critical fax messaging applications, or to offer enhanced e-document delivery services to fax recipients. ReplixFax for Unix server runs on all major industry platforms including Intel PC and IBM Linux on POWER based servers.

Softlinx customers use ReplixFax server for the following applications:
  • Fax deployment for multiple office locations with a centralized Fax Server and distributed Intelligent Modem Gateways (IMG's)
  • Global office desktop faxing tied to enterprise E-mail infrastructure
  • High volume production faxing tied to their business applications with 24x7 fault tolerant configuration
  • Fax broadcasting and application fax hosting services


    • KEY FEATURES & CAPABILITIES

    General
  • Comprehensive End-User Features: Full set of end-user desktop fax features includes fax scheduling based on time and priority, private and public phone books, real-time fax status monitoring and notification via e-mail, support of local and server-based attachments including PDF and Postscript files, and multiple, customizable cover pages.
  • Full Function Windows Client: ReplixFax for Windows Client is available for all Windows platforms to send, receive, and forward fax messages to and from desktop computers, manual fax machines, and other telecommunications devices. The client supports access to a variety of personal and public phone books, using ODBC, LDAP, or ADS, and allows previewing of outbound faxes and monitoring of their status.
  • Scalable, Distributed Architecture: The three-tiered, distributed architecture of ReplixFax system consists of user clients, server, and the Intelligent Modem Gateway (IMG). As your faxing volume grows, you can simply add more IMGs, either locally or at a remote location within your network configuration.
  • Reliable, High Performance Implementation: Modular implementation with bulletproof operation and dynamic load balancing provides maximum efficiency and reliability for running mission critical fax messaging applications for both enterprise and service providers.
  • Flexible Configuration and High Availability: High availability is achieved at no extra cost through dynamic connectivity between the server(s) and modem gateway(s). In addition the system can be upgraded to 24x7 fault-tolerant configuration for ultimate non-stop operation.
  • Web-based Central Administration: You can administer any single server or multiple servers and gateways from a single, remote location with full control and access security to monitor, configure and manage all Replix users, multiple fax servers and Intelligent Modem Gateways (IMGs) via any Web browser.


    • Advanced Fax Server Features
  • Integrated E-mail Gateway: ReplixFax server supports any SMTP/POP3 e-mail systems via fully integrated Internet SMTP mail gateway. Users can send, receive and manage faxes through their e-mail interface, and receives automatic fax status notification via e-mail.
  • Real-time Delivery Confirmation and Tracking
  • Least Cost Routing: Route fax traffic over the Internet or wide-area IP networks to significantly reduce fax phone charges for international long distance calls. Routing is based on the global phone number dialing scheme and delivers faxes to the final destination as a local call through a local IMG. Users can use their own rate tables and algorithms to determine the least cost route.
  • Intra-company On-net Routing: When multiple ReplixFax servers are deployed within a global enterprise, a user on one Replix server can send faxes to Replix users on other Replix servers without using the telephone network for intra-company fax communication.
  • Retransmission of Failed Fax Pages: When a fax session fails in the middle of a transmission, only those pages that were not transmitted are retransmitted on the retry.
  • Global Phone Dialing Support: Global phone number dialing rule support manages correct outbound dialing for fax transmission that includes string substitutions for country code and long distance dialing handling.
  • Advanced Inbound Fax Tracking: Enhanced fax queue management ensures that no fax is lost or intractable while in transit over the network despite any network failures or remote server or gateway failures.
  • Detailed Logging for Billing Support: Detailed call data record (CDR) is generated and can be exported to the customer’s billing program to track and manage the fax usage. Details on the user, fax destination numbers and duration, number of pages transmitted or received, and other fax session related information is provided for multi-server billing support and accounting records.
  • Server Efficiency for High Performance: Separate cover page processor and streaming communication protocol between fax server and IMG reduces overall disk, network and system load for higher server efficiency.
  • Broadcast List Support: Broadcast list is supported for convenient fax broadcasting by submitting the fax broadcast list to the server along with the fax file.


    • Advanced System Administration Capabilities
  • Multi-Server Administration: When multiple ReplixFax servers are deployed, a "Master Server" can be designated to provide user and department administration for multiple servers.
  • Multi-level User Management: Also multi-level user management Server, Department, and User – provides a convenient means for hierarchical fax preference setting control. You may set the fax preferences to use department or server defaults, or customize them for specific individuals.
  • Web-based Server Log Management and Remote Troubleshooting: Server logs can be viewed and managed through the Web administration interface and can be used for remote diagnostics and troubleshooting.
  • Web-Based Cover Page Administration: Cover page administration allows you to view, upload, and delete the cover pages though the Web interface. In addition, you can download and modify included Microsoft Word .DOC file cover page templates.


    • Integration Toolkits
  • Command Line API: Easy to use and shipped with the server, this compact, server-based toolkit allows you to quickly fax enable your existing business applications such as trading floor applications, call center operations and customer care service, or to develop custom fax management reports and other ad-hoc fax server administration applications.
  • Windows API: OCX-based toolkit to allow you to develop any custom Windows fax client applications or to fax enable your existing Windows business applications
  • Java API: Compact Java developer's toolkit to develop lightweight application faxing capability for your Java-based business applications
  • Pre- and Post-filters: Allows you to easily plug in external programs or scripts that will run upon fax events such as "upon a fax receipt" or "before sending a fax" for ad-hoc fax workflow processing such as fax archiving, optical character recognition or custom routines.


    • SYSTEM SPECIFICATIONS

    Server Platforms Supported:
  • Red Hat Enterprise Linux

    •     - IBM Linux on POWER based servers
        - Any Intel and Unix servers
  • Sun Solaris - Sun Sparc


    • Intelligent Modem Gateway (IMG) Platforms Supported:
  • Red Hat Enterprise Linux

    •     - IBM Linux on POWER based servers
        - Any Intel and Unix servers
  • Sun Solaris - Sun Sparc
  • Microsoft Windows 2000/2003 servers

    Clients Supported:
  • ReplixFax for Windows Client for all Microsoft Windows platforms
  • Any e-mail client that can send and receive SMTP mail


    • Fax Boards Supported:
  • Brooktrout Analog and Digital T1, E1 and ISDN Fax/Voice Cards


    • Telephone Network Connectivity:
  • Analog
  • Digital T1, E1, ISDN


    • Optional Modules and Upgrades*:
  • Fault-tolerant Configuration Upgrade
  • Interactive Voice Response (IVR)
  • Fax-on-Demand
  • Unified Fax/Voice Inbox


    • *Consult your Softlinx sales representative for more information
  • Direct Inward Dial (DID)


    • Inbound Fax Routing Methods:
  • Direct Inward Dial (DID)
  • Dual-Tone Multi-Frequency (DTMF)
  • Dialed-Number Identification Service (DNIS)
  • Automatic Number Identification (ANI)
  • Calling Subscriber ID (CSID)
  • Line-based
  • Network Printer
  • Manual
  • Optical Character Recognition (OCR)*


    • *Through third party OCR server package such as Xerox ScanWorx

    File Formats Supported:
  • ASCII Text
  • TIFF
  • Postscript
  • PDF


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