Unified Messaging and Fax Integration
Enterprise IP network infrastructure is driving the convergence of traditional disparate messaging systems into a unified messaging service along with increasing adoption of voice over IP (VoIP). In addition, mobile unified messaging plays more significant role as a business communications tool due to proliferation of smart phones and mobile broadband network infrastructure.
Softlinx' ReplixFax solutions support unified messaging by extending capabilities of existing systems such as email, voice mail systems and mobile phones to seamlessly integrate fax messaging capabilities into them.
Email-to-Fax Integration
Corporate email users increasingly prefer to use their familiar email interface to send and receive fax messages. Furthermore email directory integration with fax server means less system administration overhead and user training are required.
ReplixFax allows Microsoft Outlook/Exchange, Lotus Notes/Domino, Zimbra and any SMTP email users to fax online documents using their email desktop client, and deliver incoming faxes into the recipient's email inbox as a TIFF or PDF attachment.
Fax Gateway for Voice Messaging System
Unified Messaging systems are either email-centric or voice-centric. For mobile professionals voice interface may come handy to retrieve different types of messages while being on the road.
ReplixFax delivers fax messaging capabilities to any IP-based unified messaging server. The ReplixFax unified messaging gateway enables email or voice-centric UM servers with FoIP capability. The ReplixFax gateway supports both real-time T.38 Fax over IP for enterprise fax communication and store-and-forward T.37 IP fax to interface with SMTP e-mail server.
Blackberry Mobile Fax Messaging
Today's businesses run in an increasingly mobile environment to communicate in real-time, exchange messages and electronic documents anytime, anywhere. A traveling lawyer, for instance, may need to retrieve his client's contract document that was faxed to him by his client and electronically delivered into his email inbox by his company's fax server.
ReplixFax supports mobile document delivery by supporting integration with voice-centric unified messaging systems, and providing Mobile Fax Client support for leading business smart phones such as Blackberry shown below.
Fax Portlet for Web Portal Applications
ReplixFax fax portlet connects to the ReplixFax fax server, and allows users to send fax and query the fax status from within their web portal applications. The ReplixFax fax portlet support comprehensive end user faxing features such as delayed fax scheduling, coverpage selection and fax transmission status query. The ReplixFax fax portlet is automatically installed and may be displayed on a page after Web Portal is installed and started. To make the fax portlet work for your faxing needs, you need to install the ReplixFax system.
To find out more about how Softlinx can help your organization's Unified Messaging solution needs, contact us at 1-800-899-7724 or sales@softlinx.com.
